Terms and Conditions

REFUND AND RETURN POLICY

Refund and Return Policy

Warranty Information

Most new products ship with a full manufacturer warranty. All warranty claims must be processed directly through the manufacturer. Other products come as-is with no warranty. All warranties are through the manufacturer and not Ace Tactical Armament A division of RADIXAZ ENTERPRISES L.L.C. , Inc. Please contact our sales department for more information.

Returns & Exchanges

All firearm sales are final once transferred, so please make sure you order the correct item. Once your firearm arrives at your transferring dealer, please inspect it thoroughly before completing the transfer paperwork. If there is any damage to the firearm, please contact us immediately and DO NOT complete the transfer paperwork. If you take delivery of the firearm and later find an issue, it will need to be sent back directly to the manufacturer for repairs. We will help you coordinate a claim if needed, but any warranty expenses will need to be worked out between you and the manufacturer directly. If the weapon is found to be defective while still at the dealer, we will get the weapon shipped back to us and do our best to replace the item, offer you an alternative, or issue a refund depending on availability. If you have received a damaged or defective item, please contact us immediately for assistance. All other returns, exchanges, or cancellations are at our sole discretion and may be subject to a 15% restocking fee. When exchanging an item, if that item is no longer available then a refund will be issued. Refunds will not be issued until we have received the item. If we erroneously sent you the wrong item, please accept our apology as we do our best to ensure accuracy. If this does happen, please contact us immediately so we can quickly correct this for you. If this is a firearm requiring a transfer, leave the weapon with the dealer and DO NOT TRANSFER it into your name. Once it has transferred, we cannot accept any returns or exchanges. All firearm sales are final once transferred.

Weapons:

All sales are final this included lower receivers. All returns must be coordinated with Ace Tactical Armament A division of RADIXAZ ENTERPRISES L.L.C. . Please contact customer service at servce@acetacticalarmament.com when exchanging an item, the new item will not be shipped until the old item is received.